Got a question about DSI TV?
We’ve compiled answers to the most frequently asked queries to help you get the best possible experience from our platform. Whether you're exploring subscription options, troubleshooting a tech issue, or just want to know how to cancel, you'll find clear and simple instructions below.
What is DSI TV?
We broadcast exclusive live streams of some of the biggest dance events the world has to offer, bringing the event to the comfort of your home.
How do I subscribe to DSI TV?
Click on the "Subscription" tab to view your options. Select the plan that suits you (day, week, month, or recurring), add it to your cart, and proceed to checkout. Your user account will be created automatically when you complete the purchase.
What content can I watch on DSI TV?
Exclusive footage of UK Open, British Open, International Championships and more!
Where can I watch DSI TV?
DSI TV's live and on demand content can be accessed using any modern device via an internet browser*
*An active subscription is required to watch DSI TV content.
How do I cancel my subscription?
You are able to cancel your subscription at any time by simply visiting the "My Account" section and clicking the "Cancel Subscription" button. Alternatively you can contact us directly to handle this request.
How do I renew my subscription?
If you have a monthly or yearly recurring subscription it will automatically renew as long as your payment card is active.
Can I share my DSI TV account with friends and family?
There is a 1x device limit in place, meaning your account can only be used on one device at a time. If you would like to share DSI TV with others, please create a new account and purchase a separate subscription for each additional user.
When does my DSI TV subscription begin?
Your DSI TV subscription begins immediately upon purchase, allowing you to enjoy our content instantly without interruption.
Why am I receiving a “Server Error” during checkout?
This typically happens when an expired product remains in your cart. Clear your cart, refresh the page, and re-add your desired subscription. Still having trouble? Contact our website support team for help.
Missed the ‘No Sign-On Fee’ promotion. Can I still access it?
That offer has now expired, but don’t worry — new promotions are added regularly. We recommend the Yearly Recurring Subscription for the best long-term value.
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